Welcome to The Uplands Medical Practice, where you will find useful information about our surgery, the services we offer and links to health-related information.

We value your feedback to help improve our service. Please email comments and suggestions by clicking ‘Contact Us’

Latest news

Note to all visitors to the surgery: Please bring a face covering if attending an appointment or dropping prescription requests etc.

NOTE TO ALL PATIENTS:

Covid-19 Update:  We are following NHS England guidance with regards to putting safety procedures into place to ensure future plans for the surgery are safest for all. Please see the link on page for up to date Government Covid-19 information

MASKS

For help with wearing mask – please click on the Gov website as this will give you the required information. Please note we CANNOT issue letters for people who are unable to wear masks as this is not an NHS service.

https://www.gov.uk/coronavirus

APPOINTMENTS

The practice will be using video and telephone communications for some consultations. Before joining a video consultation, please can you ensure your camera and microphone settings allow third-party access.

Following current guidance with regards to the Coronavirus the practice will continue to allow access to the practice on a social distancing level (please use the buzzer for entrance) and all patients will need to follow the guidance especially in the waiting area, and around the building.

PRESCRIPTION COLLECTION

If you need to collect a prescription please call between 4-5pm whilst ensuring you are complying with social distancing (and have no symptoms). We will require you to take this opportunity to nominate a Pharmacy for further prescriptions so that they can be sent electronically. We take this decision to ensure we can protect all patients and staff.

If you need to speak to a member of the team please ring 0161 766 8221.

ZERO TOLERANCE

Please may we remind patients of our zero tolerance policy.  We are all working together through this Pandemic and this very stressful time, and would appreciate your understanding while providing the best care possible to all our patients. The Practice is still open its usual core hours.

Monthly Staff Training

The practice will close between 1pm and 3.30pm every 3^rd Tuesday of each month for mandatory staff training to keep up to date to improve patient care and experience.

If you require medical assistance during this time please call the practice line and you will be directed to the BARDOC GP service line for advice.