The Uplands Medical Practice

Whitefield Health Centre, Bury New Road, Whitefield, Manchester, M45 8GH

Current time is 20:28 - Sorry, we're closed

NHS

Telephone: 0161 766 8221

BUCCG.UplandsMedicalPractice@nhs.net

Complaints & Suggestions

We hope you never have to complain but incase you do, this is our complaints procedure.

Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first.

Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably in writing to the Practice Manager as soon as possible after the event and ideally within a few days, as this helps us to establish what happened more easily.

If you are a registered patient you can complain about your own care. You are unable to complain about someone else’s treatment without their written authority.

We also like compliments and suggestions, get in touch with us about any suggestions you may have about the practice.

Please note due to sensitive information that may be contained and shared we do not exchange responses by email.